Everything You Need to Know About Costco Hearing Aids
Costco has a hearing aid centre with specialised staff. They’re trained to give hearing tests, products demos, and provide hearing aids for less. The centres use a sound proof booth to conduct hearing tests. But online reviews about Costco’s services are very mixed.
To give clarity, we’ve addressed common questions about Costco hearing aids and available products so you have all the answers in one place.
What is the Costco Hearing test?
When you arrive at your local Costco hearing aid centre, the hearing aid staff will carry out your pre-booked hearing test. Hearing tests take approximately one hour to carry out, depending on the complexity of your hearing.
Costco centres have sound proof booths for their hearing tests. After the test, the hearing aid staff will discuss the results of the hearing test and what it means. At this point, the most appropriate hearing aid/s to suit your hearing loss and lifestyle needs will be recommended.
Looking to take a hearing test right now? Try our Online Hearing Test
What’s the best hearing aid available for me?
To be honest, the “best hearing aid” is a myth. There isn’t a singular hearing aid product on the market that is universally best for everyone. Many things need to be taken into consideration when recommending hearing aids, such as the degree of hearing loss, the physical size of your ear, and your lifestyle. When these three things are evaluated, the best solution to your problem can be prescribed.
How much do hearing aids from Costco cost?
The price of Costco hearing aids vary, depending on brand and technology. The hearing aids range in price from just under $2000 to just over $3500 for a pair. This includes a three year manufacturer warranty. There are Loss and Damage warranties which have differing terms dependent on the vendor/product. All appointments are provided as a member service, with no cost incurred for any appointments for our members.
Costco Hearing Aid Price List
Costco’s hearing aid prices and available models can change, and prices may vary by state. At the time of writing, Costco Australia lists the following hearing aid packages:
| Brand | Model listed by Costco Australia | Style / package | Price | What’s included |
|---|---|---|---|---|
| Rexton | Rexton Reach RIC & Travel Charger | Premium rechargeable RIC hearing aids | $2,199.99* | Two premium hearing aids and one travel charger |
| Philips | Philips HearLink 9050 miniRITE & Charger Plus | Premium rechargeable miniRITE hearing aids | $2,199.99* | Two premium rechargeable hearing aids and one charger |
| Jabra | Jabra Enhance Pro 30 Micro RIE & Premium Charger | Premium rechargeable Micro RIE hearing aids | $2,199.99* | Two premium rechargeable hearing aids and one premium charger |
| Sennheiser | Sennheiser Sonite | Premium rechargeable hearing aids | $2,199.99* | Two premium rechargeable hearing aids and one premium charger |
*Prices are based on Costco Australia’s published Hearing Aid Centre pricing at the time of writing. Costco notes that prices may vary by region and that custom earmolds, if required, are sold separately. Contact your local Costco Hearing Aid Centre to confirm current pricing, availability and package inclusions before booking.
Which hearing aid brands are available at Costco?
Costco’s hearing aid range changes over time, so it is always worth checking directly with your local Costco Hearing Aid Centre before booking an appointment or comparing prices. At the time of writing, Costco Australia lists hearing aids from Rexton, Philips, Jabra and Sennheiser.
These are established hearing aid brands, but Costco’s range is more limited than the broader hearing aid market. If you are comparing Costco hearing aids with other options, it is worth looking not only at the upfront price, but also at the technology level, available styles, phone compatibility, rechargeable options, tinnitus support, aftercare and how easy it will be to access follow-up adjustments.
Here is a quick overview of the current Costco hearing aid brands listed in Australia:
Rexton
Costco Australia currently lists Rexton Reach RIC hearing aids with a travel charger. Rexton’s current Costco range includes rechargeable receiver-in-canal hearing aids, app-based support through Rexton Assist, streaming from compatible Apple and Android devices, and technology designed to help with group conversations.
Rexton may suit people looking for a rechargeable device with modern connectivity features. However, as with any hearing aid, suitability depends on your hearing loss, ear shape, listening environments and the level of follow-up support you need.
Philips
Costco Australia currently lists the Philips HearLink 9050 miniRITE with Charger Plus. This is a rechargeable receiver-in-canal style hearing aid. Costco describes the HearLink 9050 as using AI technology to reduce distracting background noise and prioritise speech.
Philips may be worth considering if you want a rechargeable hearing aid with speech-focused sound processing and portable charging. Before choosing, check that the model is compatible with your phone and that the available style is suitable for your hearing loss and ear anatomy.
Jabra
Costco Australia currently lists the Jabra Enhance Pro 30 Micro RIE with Premium Charger. Jabra hearing aids are connected to the GN hearing technology group, which also owns ReSound. The Enhance Pro range is designed around rechargeable convenience, app control and wireless connectivity.
Jabra may appeal to people who want a small rechargeable hearing aid with modern connectivity features. As with other Costco models, it is worth comparing the available Jabra device with similar technology from other leading hearing aid brands before deciding.
Sennheiser
Costco Australia currently lists the Sennheiser Sonite hearing aid. The Sennheiser name is well known in audio, and its hearing technology is now offered in selected hearing care channels. Costco describes the Sonite package as including two rechargeable hearing aids, a charger and TV Connector.
Sennheiser may be of interest if you are looking for a rechargeable device with TV connectivity included. However, it is still important to compare the clinical fitting, features and ongoing support against other hearing aid options rather than choosing on brand familiarity alone.
How does this compare with other hearing aid brands?
Costco’s current range may be enough for some people, especially where price and convenience are the main priorities. However, independent hearing providers may be able to compare a wider range of brands and technology platforms, including options from Starkey, Phonak, Oticon, Signia, Widex and others.
This broader comparison can be useful if you have complex hearing loss, spend a lot of time in noisy environments, need advanced tinnitus features, want specific phone compatibility, or prefer ongoing care from a local audiologist. Before buying, it is worth comparing the whole package: hearing test, recommendation, fitting, trial period, warranty, follow-up appointments and long-term support.
What are the benefits of buying hearing aids from Costco?
There are several benefits to buying Costco hearing aids. The number one reason is the ability to have everything done at once. By everything, we mean the hearing test (if applicable), product demos by trained staff, and consultations for finding the hearing aid that work best for your needs.
Costco gives a 180-day money back guarantee. If you’re not happy with Costco, you can return them within those six months. As a bonus, Costco also offer check-ups after initial purchasing to ensure the hearing aids:
- Fit properly
- Work as intended
- Or need fine-tuning
These are all free of cost.
The top reason people decide to purchase Costco hearing aids are because they’re cheaper and because of Costco’s level of service. If you were to buy the exact same hearing aid from a location outside of Costco, the prices will be more expensive. The reason is because Costco can buy hearing aids cheaper from manufacturers than individual or small businesses.
Considerations when buying hearing aids from Costco
One of the problems with Costco hearing aids is that they can be considered ‘old’ technology. Costco doesn’t get the newest hearing aids that are available and the devices can be six months behind the rest of the market.
Waiting times for hearing test appointments at Costco has been significantly reduced. Costco aims to have only a one week wait for customers. There are 15 Costco locations across Australia with some centres having up to three hearing test booths – this means a shorter wait for appointments. Costco centres are open Monday to Saturday, between 8am – 6pm, with some centres available for appointments up to 7.30pm.
Is Costco the right place to buy hearing aids?
Costco can be a practical option for some people, particularly if upfront price, a simple buying process and access to a Costco Hearing Aid Centre are your main priorities. Costco Australia currently promotes free hearing tests, hearing aid fitting and follow-up support through its Hearing Aid Centre service.
However, hearing aids are not a one-size-fits-all product. The best result usually depends on the accuracy of your hearing assessment, the quality of the fitting, how well the devices match your lifestyle, and how easy it is to access follow-up adjustments after you start wearing them.
For this reason, it is worth comparing Costco’s current range against other leading hearing aid brands and local audiology providers before making a final decision.
Where Costco may be a good fit
- You are already a Costco member or live close to a Costco Hearing Aid Centre.
- You want a simple, bundled price for a pair of hearing aids and charger.
- You are comfortable choosing from a smaller range of available models.
- You are able to return to Costco for follow-up appointments, fine-tuning and support.
Where it may be worth comparing other options
Costco’s value can be appealing, but it may not always be the best fit for people who want the widest possible choice of hearing aid brands, very specific technology features, or a long-term relationship with a local audiologist close to home.
Independent providers and audiology networks may be able to compare a broader selection of current hearing aid technology from brands such as Phonak, Oticon, Signia, Starkey, Widex and others. This can be useful if your hearing loss is complex, you have tinnitus, you need advanced background noise support, or you want to compare several premium platforms before choosing.
It is also worth considering convenience after the initial purchase. Hearing aids often need fine-tuning over the first few weeks, and some people require several adjustments before the sound feels natural. Easy access to local follow-up care can be just as important as the initial device price.
Questions to ask before buying hearing aids from Costco
- Is this exact model available outside Costco under another name?
- How does this model compare with current premium hearing aids from other brands?
- Who will complete my follow-up adjustments and fine-tuning?
- What happens if I move or no longer live near a Costco Hearing Aid Centre?
- Are repairs, receivers, domes, batteries or replacement parts included?
- Does the hearing aid connect directly to my specific phone?
- Does the device include tinnitus features, telecoil, rechargeability or hands-free calling if I need them?
- Am I eligible for government-subsidised hearing services before I buy privately?
Check whether you are eligible for hearing aid funding
Before comparing private prices, it is worth checking whether you are eligible for support through the Australian Government Hearing Services Program. Eligible Australians may be able to access subsidised hearing assessments, devices and ongoing support through an approved provider.
This can make a significant difference to the final out-of-pocket cost, especially for pensioners, veterans and other eligible groups. If you are unsure, check your eligibility before committing to a private hearing aid purchase.
Costco versus other hearing aid providers
The main difference is not simply the hearing aid itself. It is the combination of device choice, clinical advice, fitting quality, follow-up care and long-term convenience.
Costco may suit people who want a competitively priced option from a limited range. Other providers may be better suited to people who want to compare more brands, access a local audiologist, explore government-funded options, or receive more personalised support over time.
At Hearing Choices, we can help you compare Costco’s current hearing aid range against leading brands and local audiology options, so you can make a more informed decision before you commit.
